Limited Workmanship Warranty
360 Painting of Dayton
Commercial Limited Workmanship Warranty
Effective Date: June 20, 2026
Version 1.0
360° Painting of Dayton warrants that the Services performed under the applicable Proposal or Work Order will be free from workmanship defects for a period of two (2) years from the date of Substantial Completion, unless otherwise stated in the Proposal or Work Order. Any carpentry work performed by Contractor is warranted for six (6) months from the date of Substantial Completion.
For purposes of this Limited Warranty, a workmanship defect means peeling, blistering, chipping, or loss of adhesion of a properly applied coating resulting directly from Contractor's failure to perform the specified surface preparation or coating application in accordance with the Contract Documents and accepted industry standards.
This Limited Warranty applies only to workmanship performed by Contractor. Manufacturer warranties, if any, are provided separately by the product manufacturer and are subject to the manufacturer's terms, conditions, and limitations.
This Limited Warranty covers only defects resulting directly from Contractor workmanship. It does not guarantee the future condition, performance, or longevity of the underlying substrate, previously existing coatings, or conditions beyond the Contractor's control, including but not limited to settling cracks, structural movement, moisture intrusion, acts of God, or other excluded conditions. This Limited Warranty applies only to vertical surfaces and non-metal painted areas unless otherwise specifically stated in writing.
This Limited Warranty does not constitute a maintenance agreement. Routine maintenance, touch-ups resulting from normal occupancy, abrasion, impact, equipment movement, cleaning operations, or ordinary wear and tear are the responsibility of Client.
Warranty service shall be rendered during normal business hours, Monday through Friday, between 7:30 a.m. and 4:30 p.m., unless otherwise agreed in writing.
Warranty Claim Procedure
In the event of a claimed workmanship defect, the property owner must contact the local 360° Painting office by phone or in writing immediately upon discovery of the issue. Prompt notification is required to prevent further damage. A detailed description of the alleged defect should be provided.
Upon receiving notice of a claim, 360° Painting reserves the right to inspect the alleged defective condition prior to any corrective work being performed by others. The property owner agrees not to undertake or authorize repairs by third parties without first providing 360° Painting a reasonable opportunity to inspect and remedy the condition.
Failure to provide Contractor a reasonable opportunity to inspect and perform warranty repairs prior to engaging others may void this Limited Warranty.
Client shall notify Contractor of any alleged workmanship defect within thirty (30) days after discovery. Failure to provide timely notice may void this Limited Warranty to the extent Contractor is prejudiced by the delay.
Warranty repairs shall be limited to the specific area exhibiting a covered workmanship defect and shall not require complete repainting of an elevation, wall, room, structure, or project area. Warranty repairs will be performed only to the level of surface preparation originally included within the scope of work.
This Limited Workmanship Warranty Does Not Cover
Work not performed by the Contractor.
Work for which the Contractor did not supply the paint or materials.
Varnished, clear-coated, stained, or natural wood surfaces unless specifically identified in the Work Order as warrantable.
Surfaces made of or containing galvanized metal.
Horizontal surfaces or surfaces that permit moisture to collect, including but not limited to decks, railings, stairs, porches, roofs, wood gutters, walking surfaces, and similar applications.
Exact matching of existing colors, finishes, textures, caulking, stains, or previously weathered surfaces due to aging, fading, environmental exposure, or normal wear.
Variations in texture, sheen, touch-up appearance, repaired surfaces, lighting conditions, and viewing angles that are consistent with accepted industry standards.
Repairs necessitated by a defect in the paint, coating, stain, caulk, primer, or other product itself.
Bleeding caused by knots, rust, cedar, tannins, extractives, or similar substrate conditions.
Cracks in drywall, plaster, wood, masonry, concrete, stucco, EIFS, or other building materials.
Peeling, blistering, chipping, cracking, fading, or coating failure caused by mill-glazing, ordinary wear and tear, misuse, abuse, neglect, pre-existing paint failure, structural defects, settling, moisture intrusion, substrate failure, or inadequate maintenance.
Abrasion, impact damage, mechanical damage, chemical exposure, environmental contaminants, pollutants, or airborne contaminants.
Failure resulting from previously applied coatings, stains, sealers, paints, or other materials that were improperly applied, incompatible, deteriorated, or otherwise unsuitable for recoating.
Failure, peeling, blistering, chipping, fading, or other performance issues associated with customer-supplied paints, coatings, stains, caulks, primers, or materials.
Damage caused by tenants, residents, patients, employees, visitors, maintenance personnel, cleaning personnel, moving equipment, carts, wheelchairs, forklifts, pallet jacks, vehicles, machinery, or other operational activities.
Surfaces subjected to abnormal wear, abuse, impact, excessive cleaning, chemical exposure, or use beyond the intended service conditions of the applied coating system.
Damage resulting from fire, explosion, flood, extreme weather, wind, hail, vandalism, negligence, alterations, pressure washing, power washing, or other causes beyond the Contractor's control.
Exclusive Remedy
Contractor's sole obligation under this Limited Warranty shall be, at its option, to repair or recoat the specific area determined by Contractor to contain a covered workmanship defect. In no event shall Contractor be obligated to repaint an entire wall, room, elevation, structure, or project to achieve color or sheen uniformity.
Conditions of Warranty Validity
For this Limited Warranty to remain valid, the property owner must:
Pay the full contract price.
Retain a copy of the original contract.
Retain proof of payment in full.
Provide reasonable access to the property to perform inspections and repairs.
Properly maintain the painted surfaces, including routine cleaning and prevention of prolonged moisture exposure.
Promptly address leaks, structural deficiencies, drainage issues, substrate deterioration, or other conditions that may affect painted surfaces.
Provide timely written notice of any alleged defect.
Additional Terms
This Limited Warranty is issued solely to the Client identified in the applicable Proposal or Work Order and may not be assigned without Contractor's prior written consent.
All warranty obligations described herein are the responsibility of the independently owned and operated 360° Painting franchise location that performed the work.
This Limited Warranty is the sole and exclusive express warranty provided by Contractor and is in lieu of all other warranties, express or implied, to the fullest extent permitted by law.
In no event shall Contractor be liable for incidental, consequential, indirect, special, punitive, or exemplary damages, or damages exceeding the original contract price.
Any alteration, repair, modification, installation, demolition, or work performed by others affecting the warranted surfaces shall void this Limited Warranty with respect to the affected area.
This Limited Warranty may not be altered, modified, or extended except by a written document signed by both Contractor and Client.
For warranty service, contact 360° Painting of Dayton at 937-230-6673.
